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Apple iTunes MacBook OS X

Apple MacBook Hard Drive Goes Kplunk!

After downloading from iTunes and watching episode 3 of the second season of Sleeper Cell: American Terror, my MacBook completely froze up and wouldn’t respond to anything. I don’t think it was some terrorist plot to thwart my viewing of Sleeper Cell but I was forced to power off the machine and since then I haven’t gotten the machine to boot up. The MacBook displays the blinking folder with a question mark in it. This means, the MacBook doesn’t recognize that a hard drive is present.

I called Apple support in the US and they are pretty sure the hard drive is dead. I’ve sent an email to Apple in New Delhi with my case number and I’m waiting to hear back from them about salvaging any data on the drive, if possible, a replacement drive, and OS X 10.4 installation disks since I don’t have my install disks with me in New Delhi. I hope to hear back from them ASAP as I need to finish the second season of Sleeper Cell 🙂

Update Juney 28th, 2006: I went to Apple Care Delhi on Monday and had the MacBook tested. The drive was not being detected in Target mode or or with the Disk Utility so a new drive was ordered and delivered on Wednesday. I had to call Apple in the US to request OS X Tiger replacement disks which were also delivered on Wednesday. Apple was also very quick about re-enabling my iTunes account to download any of the music and shows that were not backed up. Overall, a real pain and lost a lot of data but the MacBook is up and running again.

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